FAQ

We know you're eager! Here are our delivery times:

  • France: 24 hours to 5 business days
  • Europe: 2 to 10 business days
  • International: 5 to 15 business days

📦 Shipping costs start from €3.90 in France and vary depending on the destination.

You will receive a confirmation email with a tracking link as soon as your order is shipped.

We prepare your orders very quickly. If you wish to modify or cancel your order, please write to us as soon as possible at sav@huguetteparis.com . If the order has already been shipped, we will assist you in arranging a return.

Yes. You have 14 days to return or exchange your jewelry.

Returns are simple and processed within 5 business days by our team.

➡ See our returns policy

All our jewelry is guaranteed for 1 year against any manufacturing defects.

Designed to last: 18-karat gold plated (3 microns) and hypoallergenic rhodium-plated silver. Water and everyday resistant.

💬 95% of our customers wear their jewelry every day without any problems.

Yes, our jewelry is water resistant.
👉 Tip:

To preserve their shine for as long as possible, simply avoid prolonged contact with water (swimming pool, sea, repeated showers).

Tips:

  • Remove your rings at night or during manual activities to limit micro-scratches.

  • Avoid direct contact with abrasive products (household products, perfumes, cosmetics) to protect the gold plating and rhodium-plated silver.

Yes, all our jewelry is made of 18-karat gold plating, rhodium-plated silver, or nickel- and cadmium-free surgical steel. It is hypoallergenic and suitable for sensitive skin.

Activate the alert on the product page via the “Notify me” button. You will be notified by email as soon as it is back in stock.

💡 Some jewelry pieces are limited editions and never come back: don't miss your chance.

Clean your jewelry with a soft, dry cloth after wearing it. Store it in its pouch to protect it. Avoid chemicals, perfume, and cosmetics.

💡 The more you take care of them, the more they will retain their shine in the long term.

- 100% secure payments via Stripe and PayPal
- Zero storage of your banking data
- Already more than 90,000 satisfied customers in France and internationally

➡ Read our Google reviews (4.9/5)

Yes, each order is prepared with care:
- Complimentary premium gift wrapping (box and pouch)
- You can add a gift bag and a personalized message
- The invoice included in the package never mentions the prices

➡ Discover our gift sets

1. Check with your neighbors or building manager
2. Go to your post office with your tracking number
3. Still nothing? Contact us directly

➡ Contact us urgently

Yes, you can pay in 3 installments without fees with our partner PayPal (subject to eligibility conditions).

Consult our size guide to easily find your size before ordering.

  • Premium quality: thick gold plating (3 microns) and hypoallergenic rhodium-plated silver, water resistant
  • 1-year warranty: Human, responsive and personalized customer service
  • Responsible packaging: FSC-certified box, ideal for gifting
  • Independent brand: sustainable jewelry designed to accompany you every day

💌 Contact us with any questions