Customer service · Huguette Paris

Exchanges & Returns

You have 14 days after receiving your order (or the last item delivered) to change your mind — no justification needed.

Free exchangeNo conditions
5 working daysReturn processing
Gift card +10%Offered if you choose the gift card
Customer service within 24hHuman & caring
Piercings excluded for hygiene reasons. All jewelry must be returned unworn, in its original packaging.

Our recommendation

Recommended · Free returns

Receive a gift card +10% free

Jewelry at €59 → gift card of €64.90. Valid for 1 year, usable online and in-store.

Other options

Change size or model

Free · Processing within 5 working days of receipt

  • Jewelry unworn, in its original packaging
  • Protect the jewelry well in the package — any jewelry damaged upon receipt cannot be exchanged or refunded
  • Slip your order number into the package
  • Ship with recommended tracking if you choose your carrier

Return address

Maison Huguette · 38 rue Sedaine, 75011 Paris
Create my return →
Create my return →

Return in store

Maison Huguette · 38 rue Sedaine, Paris 11th · Immediate processing

Directions →
Directions →

Get reimbursed

€4.90 return fees deducted · To original payment method · Within 14 days

⚠️ Promotional items, Outlet and Last Chance: gift card or exchange only, no refund.

Create my return →
Create my return →

A question? sav@huguetteparis.com · Response within 24h on weekdays

Legal right of withdrawal · Art. L.221-21 C. conso.

Online form compliant with the law of June 19, 2026 — timestamped acknowledgement of receipt sent by email.

Free, no account creation. Fill out this form to exercise your legal right of withdrawal. A timestamped acknowledgement of receipt will be sent to you by email immediately.

1
Your information
2
Confirm

Required.

Required.

Invalid email.

In your confirmation email.

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Required.

Check before confirming

Full name—
Email—
Order No.—
Jewelry—
Date—
By confirming, you exercise your legal right of withdrawal (Art. L.221-18 of the Consumer Code). A timestamped acknowledgement of receipt will be sent to you by email.

Withdrawal registered.

Acknowledgement of receipt sent by email. Our team will process your return within 5 working days of receipt.

Reference: —
Refund made within 14 days of receiving the returned jewelry, to the original payment method (Art. L.221-24 C. conso.). Legal guarantee of conformity (Art. L.217-4 to L.217-14) and guarantee against hidden defects (Art. 1641 C. civil). Exclusions: piercings and personalized items (Art. L.221-28). Last Chance promotions: credit note or exchange only. Mediation: mediateur-consommation-mode.fr · ec.europa.eu/odr

A question about your return?

Our team replies within 24h · sav@huguetteparis.com

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