You have 14 days after receipt to request a return.
Important: piercings cannot be returned (for hygiene reasons).
All returns must be made with an unworn, packaged, and perfectly protected piece of jewelry.
Would you rather…
- Change size (e.g., ring)
- Receive a credit note / gift card (recommended)
- Get a refund
In all cases, the jewelry must be returned (unless you bring it back to the store).
Option 1 · In-store (fastest)
Ideal if you are in Paris: faster processing & possibility of immediate exchange depending on availability.
Maison Huguette
38 rue Sedaine, 75011 Paris
To check the availability of a model / size: sav@huguetteparis.com
Option 2 · By parcel
Processing time: 7 business days from receipt of the parcel.
Create my return (label)Return fees
– Refund: €4.90 (deducted)
– Size change: free
– Credit note / gift card: free
Return address
MAISON HUGUETTE
38 rue Sedaine — 75 011
If you choose to send by your own means, we recommend a tracked parcel: we cannot be held responsible in case of loss or unsuccessful delivery.
Before sending
- Unworn jewelry
- Packaged and protected
- Order number + reason
- Recommended tracked shipment
A question? Write to us: sav@huguetteparis.com
